Your Guide to Opening a New Salon, Café, or Retail Shop: Costs, Permits & Design Tips

Whether you're launching a new business or expanding an existing one, there’s a lot to think about—believe me, I get it. As a business owner myself and someone who has guided dozens of entrepreneurs through the space planning process, I’ve noticed a few common (and costly) things that often get overlooked. In the excitement of opening a new location, it’s easy to underestimate timelines, renovation costs, and the permitting process. After countless conversations around these very challenges, I decided to put together this blog to share some insights. While every project and location is unique, my goal is to give you a helpful starting point—especially when it comes to budgeting, permits, and designing a space that truly reflects your brand and keeps customers coming back.

How much will a commercial renovation actually cost me?

One of the first questions I’m asked is, “How much is this going to cost?”—and the honest answer is: it depends. I’ve seen commercial renovations come in under $100 per square foot, and others exceed $300 per square foot. Budgets can vary dramatically based on the size and condition of the space, as well as the level of customization needed to bring your vision to life. For customer-facing businesses like salons, cafés, restaurants, or boutiques, there’s often a strong desire to create a space that feels unique and memorable—which can quickly increase costs. Beyond the obvious elements like finishes and furnishings, many business owners are surprised by less-visible (but essential) expenses such as HVAC upgrades, electrical or plumbing improvements, and accessibility requirements. The best way to stay on track is to plan well in advance and set aside a 10–20% contingency fund to cover the unexpected. When you work with an experienced interior designer, you also gain access to detailed drawings and specifications, which make it easier to obtain clear, itemized quotes—helping ensure fair pricing and fewer surprises as the project moves forward.

How long will it take to get my new business open?

Another common question I hear is, “How long will it take to get everything ready?” And while every project is different, most people are surprised by how much time is involved—especially when it comes to planning and approvals. On average, you should expect at least 4+ weeks for the design phase alone, which includes space planning, concept development, and preparing the drawings needed for permits and construction quotes. Commercial building permits, in Ontario can take another 4–6+ weeks depending on your municipality and whether there are any zoning considerations, and construction timelines often run anywhere from 6–12 weeks or more. Sometimes, parts of these phases can overlap, but one of the best ways to speed things up is to start working with a designer before you sign the lease or take possession of the space. Early space planning can help uncover potential limitations or costly surprises and ensure your layout works for your operations—saving you both time and money down the line. Many delays happen simply because people wait too long to engage professionals, only to realize they're stuck waiting on permits or redesigns later.

Do I need a Building Permit?

A big area of confusion for many small business owners is permits—specifically, which ones are required and when. The reality is, if you're making any changes to plumbing, electrical, walls, signage, accessibility features, or the use (ie. turning an office into retail, or a restaurant into an office) you’ll likely need a permit before construction can begin. Also, don't assume that the last actual use reflects what the city has on file. It is always a good idea to talk to your municipal zoning department before you sign a lease. Not having the proper permits can lead to costly delays, fines, or even having to undo completed work. Permits can take anywhere from a few of weeks to a few months depending on your municipality, so don’t leave this step to the last minute—it's one of the most common reasons opening dates get pushed.

How to create a space that reflects your brand and keeps customers coming back!

Designing your space is about so much more than picking finishes or furniture—it’s your chance to tell a story and create an experience that resonates with your customers. A well-designed space that aligns with your brand values can make people feel something the moment they walk through the door—whether that’s calm, energized, inspired, or welcomed. For salons, cafés, and boutiques in particular, creating a space that’s not only functional but memorable can be a game-changer. Think about the sensory details: lighting, layout, music, scent, textures, even how people move through the space. What do you want them to feel? What do you want them to share? The goal isn’t just to attract customers, but to make them want to come back—and bring a friend. When the design supports your brand and operations, everything from service flow to customer engagement becomes easier and more impactful.

Most common mistakes when renovating a commercial space

After years of working with small business owners across industries, I’ve seen a few patterns when it comes to renovation and fit-out mistakes—and many of them are totally avoidable with the right guidance. One of the biggest missteps is rushing through the design phase or skipping it altogether, assuming that a contractor alone can bring the vision to life. Without a solid plan and drawings, it’s easy for costs to spiral and for the final outcome to fall short of your goals. Another common issue is underestimating timelines—especially when it comes to permits and lead times for materials. I also see people investing in trendy finishes that don’t hold up in high-traffic environments, leading to expensive replacements sooner than expected. Finally, many new business owners design for where they are now rather than where they want to grow. A little foresight can go a long way in ensuring your space evolves with your business.

Opening a new salon, café, or retail space is an exciting milestone—but it comes with a learning curve. From understanding real renovation costs to navigating permit requirements and designing a space that truly reflects your brand, there are a lot of moving parts to manage. The good news? With proper planning and the right team by your side, you can avoid costly surprises and create a space that not only looks great but also supports your business goals. My hope is that this guide gives you a solid starting point as you prepare to open your doors. If you're looking for more support or want to talk through your ideas, hit the "contact us button". Creating beautiful, functional spaces that help small businesses thrive is what we do best.

Like this resource? Feel free to share...

Subscribe

By Erika MacKay October 20, 2024
In the competitive world of commercial real estate, visualizing potential uses of a property can make all the difference in securing a lease or sale. For realtors, landlords, and property managers, presenting a space in its best light is crucial. However, empty spaces often leave prospects struggling to see their potential. This is where 3D renderings and 2D space planning come into play, offering a cost-effective solution to marketing available commercial properties.
By Erika MacKay September 17, 2024
Expanding and maintaining a restaurant or retail franchise presents a unique set of challenges. From ensuring brand consistency to navigating franchise approvals, franchise owners often face complex issues that can be mitigated with the right interior design strategies. This article explores these challenges and explains how effective interior design solutions can help franchises navigate growth.
August 29, 2024
Author: Laura Gabor (Co-founder, ecologicca) Workplace wellness is more than just multiple screens, standing desks, and walking pads. All of those things can certainly improve your work experience, whether at home or in the office, and they are definitely beneficial for your health and wellbeing. But have you ever considered the effects of the air you are breathing in all day, every day? You can scroll through social media any given day and you’ll see hundreds of videos about reducing screen time, eating “anti-inflammatory” foods, lowering your cortisol levels, you name it. We have yet to come across a video that links air quality, especially indoors, to inflammation even though the science backs it up. When you do the math, an average person takes about 6,700 breaths over a regular work day. You spend quite literally all day and night breathing. Most folks don’t realize that indoor air can be up to 2-5x more polluted than outdoor air. Additionally, 91% of the world’s population live in areas where air quality pollution levels exceed recommended WHO limits. Increased air pollution levels cause inflammation in every system within your body. This leads to difficulty breathing, increases your risk of developing sleep apnea and allergies, exacerbates mental health conditions, including suicide , and has been linked to obesity . On the less extreme end, there are a number of people who suffer from sick building syndrome because of their working environments. Some symptoms include headaches, dizziness, fatigue, and difficulty concentrating which usually persist, chronically, inside the poor environment but then subside or lessen once people move outdoors or into a better space. Understandably, a sick and unhealthy workforce is not usually a productive one. Air quality is only going to get worse with the effects of climate change. Whether it’s wildfires, floods, or hurricanes, all of those environmental events will impact air quality both indoors and outdoors whether through smoke or mold. It’s time to become proactive instead of reactive towards the air in our workplaces. The first step is education. We can’t solve a problem we don’t know exists. Ensuring your clients understand the scope of indoor air quality issues and how it affects occupants in workplaces, whether at home or in the office, is paramount. And for employers there is a huge benefit to ensuring workplace wellness. Clean, healthy air can increase productivity, decrease sick days, and contribute positively to the health and happiness of employees. On top of that, building operators are now being hit with regulatory requirements such as ASHRAE 241 in the US. This regulation mandates a significant increase of airflow in spaces to mitigate the spread of infectious aerosols. This is directly at odds with decarbonization efforts put forth in ASHRAE 100 and in more localized regulations such as Local Law 97 in NYC. We believe these standards are just the beginning. The next step is action. How do we make air, especially in big cities, healthier and cleaner indoors? Redoing an entire HVAC system is costly, laborious, time consuming and most of the time unrealistic. Regular air purifiers don’t do enough. ecologicca’s proprietary ecosystem takes a holistic approach to tackle this major problem. It begins with some more education in the form of monitoring. Getting a baseline understanding of what particles are in the air, where they are most concentrated, areas with high occupancy rates or low airflow, allows for a strategic implementation of purification technology and for positive results to be measured. Based on the initial data, a rollout of our air purification technology can begin. What’s different about ecologicca, is that instead of filtering your air (we do that too!) we create fresh air indoors. There’s a particle responsible for that fresh, clean air you breathe when you are in a healthy environment, it’s called a hydroxyl. Our sustainable technology brings those particles inside to the occupants in your space. They have been shown to reduce the spread index of COVID , VOCs , bacteria, mold, GHGs , and more and they also have been shown to act as surrogate ventilation which can help reduce HVAC-related energy consumption. Some other things to consider during projects that can impact air quality are the types of paint, furniture, and building materials being used, and ensuring proper ventilation throughout the entire space during and after construction or renovation. Lastly, it’s important to continue monitoring the space to ensure that regulations are being upheld, there are no drastic changes to indoor air quality or occupancy rates and behaviours, and to gather continuous data for insights and analytics. As an example, ecologicca takes that environmental data, layers it with health data, and provides information around the environmental determinants of health in a ready to use dashboard for building operators or managers. Whether you are doing a full WELL certification, or just want to create a healthier indoor space, indoor air quality is a great place to start. Reach out to NICHE for Design or ecologicca , and get started today!
August 12, 2024
Mythbusting Wellbeing Podcast with Lauren Hundert
By Erika MacKay August 8, 2024
In today's increasingly hybrid work environment, the importance of face-to-face relationship building cannot be overstated. While remote work offers flexibility and convenience, in-person interactions are crucial for mentorship, networking, and creative collaboration. Employees rarely express a desire to avoid their colleagues entirely; rather, they seek purposeful, enjoyable, and supportive office visits. The key to fostering these interactions lies in creating a workspace that meets their needs and exceeds the comforts of home.
By Erika MacKay August 8, 2024
Optimizing your office space is crucial, especially in a hybrid work environment. Here are some signs that you might be wasting money on your office space, along with actionable steps to address them:
By Erika MacKay June 26, 2024
According to a recent study by workspace platform provider Robin, 75% of companies are planning to reduce their office footprint in 2024. This is primarily due to economic challenges and underutilization of space. A strategic approach to this change can positively impact your bottom line, team engagement, and overall workplace culture.
June 18, 2024
In the ever-evolving landscape of work, one thing has become crystal clear: the optimal office is no longer a one-size-fits-all solution. As companies adapt to a new era of remote and hybrid work, the way we think about office spaces is undergoing a profound transformation. It's time to break free from the constraints of the past and explore alternative ways for our space to support how we work. One of the most exciting alternatives is free-address workspaces. This activity-based design approach provides a robust array of options and supports freedom of choice- a consistent preference identified in workplace research.
June 18, 2024
Kaizen Performance Improvement Podcast Episode With Erika MacKay & Dan Holstein
By Erika MacKay June 18, 2024
Strategic Hybrid Policy Framework informs a "Right-Sized" Office and Optimal ROI.
More Posts
Share by: